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PFC Rev delivers a patient-focused debt recovery solution designed to resolve outstanding balances efficiently, compliantly, and with care. Backed by over a century of experience in accounts receivable management and recognized by the Healthcare Financial Management Association as a Peer Reviewed provider since 2012, PFC combines experienced Recovery Specialists, advanced analytics, omnichannel communication, and a robust compliance framework to serve as an extension of your organization. Our approach emphasizes professionalism, transparency, and respectful engagement—helping patients understand their financial responsibilities while creating positive outcomes for both patients and providers.

OUR APPROACH

Integrity - Accountability - Professionalism

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Advanced Analytics

PFC leverages advanced analytics and workflow automation to optimize recovery strategies, improve operational efficiency, and maximize account resolution. Our data-driven approach helps accelerate cash flow, increase liquidation rates, and ensure every account receives the most appropriate treatment strategy.

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Patient-Centered Payment Solutions

PayPFC provides patients with secure, self-service account management tools available 24/7 from any device. Flexible payment options and convenient account access help improve engagement, increase payment opportunities, and enhance the overall patient financial experience.

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Omnichannel Patient Engagement

PFC's Omnichannel Preferred Solutions (OPS) strategy connects with patients through their preferred communication channels, including phone, text, email, chat, and mail. By delivering the right message through the right channel at the right time, we improve engagement, streamline account resolution, and support positive patient interactions.

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Best-in-Class Compliance

Compliance is integrated into every aspect of our operation. Through our comprehensive QA360 quality assurance program, ongoing training initiatives, and robust regulatory oversight, PFC maintains the highest standards of compliance, accountability, and continuous improvement.

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Why We're Different

PFC's Recovery Specialists average more than six years of tenure—significantly exceeding industry averages. Through ongoing training, performance coaching, and professional development opportunities, our experienced team delivers consistent results while serving as an extension of your organization. This stability allows us to provide knowledgeable, patient-focused account resolution strategies that protect relationships and maximize recoveries.

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Award-Winning Service

PFC's commitment to quality, ethics, and security has earned recognition throughout the industry. Our credentials include HFMA Peer Reviewed designation, SOC 2 Type II certification, BBB accreditation, 14-time designation as one of the Best Places to Work in Collections by InsideARM, and distinction as a leading provider of accounts receivable management services. These honors reflect our ongoing commitment to operational excellence, employee engagement, and client success.

Results that matter

Since 1904, PFC has partnered with healthcare organizations to strengthen financial performance while preserving the patient experience. For more than a century, we have remained committed to delivering ethical, patient-centered revenue cycle solutions built on integrity, accountability, and professionalism. Today, PFC proudly serves healthcare providers across more than 40 states, helping hospitals, health systems, and national credit grantors improve cash flow, reduce revenue leakage, and resolve outstanding balances with confidence. Over the past decade alone, we have returned more than $2 billion in receivables to our clients through proven strategies, advanced technology, and a commitment to compassionate patient engagement.

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5754 W. 11th St. Ste. 100 | Greeley, CO

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