As an HFMA-Peer Reviewed company and premier business partner of the HFMA Colorado Chapter, PFC recently presented Patient Interactions & Payment Trends Amidst the Pandemic to the Colorado healthcare revenue cycle management industry as part of the Colorado HFMA summer webinar series. In the webinar, Nick Prola, General Counsel and Jerry Peer, Senior Vice President of Operations, discuss what’s being heard in response to patient calls in the pandemic environment and how that information is being utilized to better manage the patient experience.