Need To Pay A Bill?

Pay a Bill

PFC offers a simple, user-friendly online web payment portal, PayPFC, which details account balance information and allows for the ability to set up payment arrangements ( If you prefer to pay by phone, contact us at (800) 864-4391 and we will be happy to assist you.


Why am I receiving a call from PFC?

PFC services accounts that are placed for collection by creditors (hospitals, clinics, municipal services, retailers, etc.). If a creditor places an account for collection with PFC, it is because the creditor believes the account is past due and is a legitimate debt.

Why is PFC asking me to confirm my address, social security number, or date of birth?

PFC wants to be sure that it is speaking with the correct person and is not releasing information to an unauthorized party. Creditors provide information like social security numbers and dates of birth so that only a party responsible for paying an account can discuss a debt.

How do I know this is not a scam to get my private information?

PFC has had a physical presence in Colorado, in one form or another, for over 100 years. All of its employees are located in the United States and PFC is licensed to do business in every state in which it collects debts. We are proud of our A+ BBB rating, as well as our BBB Torch Award for Business Ethics, and urge you to visit our BBB profile for further information.

Consumer Resources:

Ask Doctor Debt:
Consumer rights are very important to us and we encourage you to understand your rights as a consumer. One of the best resources available for consumers with debt and credit related questions, is

Know My Debt:

The website,, is geared toward educating consumers about financial literacy and the accounts receivable management industry. Know My Debt delivers tips and clearly worded explanations aimed at helping consumers improve their financial literacy and resolve their debts. Know My Debt assists consumers seeking answers to common debt and credit-related questions.

How Are We Doing?
We are here to help you better understand your debt, and to address any comments and questions you may have. PFC representatives are available to assist you with any and all of your debt related questions. Please feel free to contact us at to share your experience with our office.

CFPB Consumer Video – How to Spot a Debt Collection Scam:

File A Complaint

Click here to file a complaint ▼

File A Complaint:
If you feel that any of our representatives have acted against our company’s core values or violated any laws or regulations pertaining to debt collection, please complete this short form and we will conduct an internal audit to thoroughly investigate your concerns. After this review, we will contact you to try and resolve and alleviate your concerns. If you prefer, we encourage you to call us at (800) 864-4391 to express your concerns directly to one of our managers. Professional Finance Company strictly adheres to all laws and regulations related to the debt collection industry. As one of the nation’s leading debt collection companies, we always maintain a professional and honest approach in our communications about a debt.
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